Suppliers

We stand for the values “quality”, “innovation” and “an attitude of openness to change and new ideas” in all our corporate activities. We offer our customers refractory products and services of the highest quality standards. We also expect our suppliers and strategic partners to meet equally high quality requirements.
RHI Magnesita offers the possibility of a strategic partnership to committed suppliers, who excel due to a high level of reliability, cost consciousness and service orientation. Strategic partnerships are beneficial for both purchasers and suppliers, and ensure continuity in demand and supply. We invite you to become part of our success story.

In order to continuously improve our supplier relations, our company conducts an annual evaluation of strategic suppliers. All strategic partners are assessed based on the following criteria:

• total cost of ownership/price
• service
• quality
• delivery reliability

Quality is important to us! Our high level of quality consciousness is reflected in our products, but also the products and services which contribute to our value creation process.

• an honest and ethical business culture
• competitiveness
• the willingness to start a long-term business relationship
• a mindset focused on continuous development, innovation and sustainability
• a generally acknowledged quality management system
• reliability and service orientation
• security and reliability of supply

• interesting tenders (the merger of RHI and Magnesita should enable more interesting volumes to our suppliers resulting in more competitive pricing)
• more competitive pricing
• strategic partnerships with a multinational technology leader
• a long-term business relationship, based on trust
• close cooperation in the development of new solutions and processes
• growth prospects in Austria and on the international marketplace

• mineral and chemical raw materials
• various types of energy sources
• investment goods
• corporate services
• resale goods (e.g.: insulation material for the refractory industry, bauxite bricks, etc.)
• various types of transportation services
• maintenance, repair and operations materials

RHI Magnesita has partnered with SAP Ariba to implement globally the Ariba end-to-end purchasing solution. The first step to creating the digital relationship between you and RHI Magnesita is an invitation to register.

You will receive notification via email informing you to complete a registration survey.

Please find in attached documents supporting information

• RHI Magnesita Ariba Supplier Letter
• RHI Magnesita Ariba Supplier Information
• RHI Magnesita Customer Support
• RHI Magnesita Guideline for Registration

Support videoclips

The registration on our procurement portal is the first step to a successful business relationship with our company. As soon as you have completed the registration form on this website, the responsible purchasing unit will receive your company information. From this moment onwards you are registered in our system. Repeated registration is not necessary.

In case you should not immediately receive a message from one of our purchasers, please be patient. Should a need for your products and services arise, we will contact you and present our requirements to you.

• Brazil

Please find attached our Supplier Code of Conduct as well as our General Terms and Conditions of Purchase

Supplier Code of Conduct

General Terms and Conditions: